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When I call someone using my home phone the temporary number appears to the party, friend or family member. If they do not recognize that number they refuses to answer. It has been this way since we received the okay from ooma telo to start using our old home number. I...
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#1140886
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I got an Ooma for two years. With a few glitches with my Telo it worked. Last summer service suddenly deteriorated so as to be unusable. I tried cancelling service. Ooma continued to bill me for six months after I cancelled service. I just got off the phone after being...
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#1124977
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I cancelled the service and ported the number to another service provider one year back . When i cancelled the service they charge me &25 for two months and i called them they will refunded and informed me that we cancell my service everything taken care. when i check...
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#1119275
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Ooma Cancellation Policy Review

Ooma
#765844
1.0
Details
I cancelled my service in July 2015 and they still charged my credit card. They have been harrassing me ever since. DONT USE THIS SERVICE!
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Product or Service Quality
Called Customer Support 3 times already this month to stop a particular scam caller using the caller ID Shawnee KS. Each time they say it is fixed. One time they transferred me to Tech Support who said they would call back and never did. The calls keep coming in each...
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1.4
#1119036
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I cancelled my ooma in March. My card is set to auto pay the full balance each month. I was having health problems, so I did not look at the charges each month. Well in September I did, and I found I was still getting charged. I called ooma, and they verified I did...
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#1111968
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Been with ooma for sometime and there service and delivery of product was always B+ until recently where they launched there new Premier service. Basically they are now charging for the very same service that was originally part of the purchase price--and trying to get...
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2.8
I liked
  • Was one of the best voip on the market
I didn't like
  • It was workable until they changed to offer a premier pkg
#1074789
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I canceled ooma service 2-3 YEARS ago & they still send emails & call my cell phone claiming they're going to suspend service for late payment! The emails & calls are most common from January - July every year. The phone person, if you talk to them, assures they'll...
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#1060857
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We got this as a gift and tried it for a few months before realizing that the need for anything other than our cell phones and skype occasionally was pointless. Tried to cancel initially and they gave me the whole '3 months free for you to sell your device' shtick... I...
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2.7
I liked
  • Good if you need a landline
I didn't like
  • Lack of online cancellation
  • Customer service
  • Cancellation policy
#1057167
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This companies policies and customer service are terrible. I purchased the ooma telo online, was told by their rep that this unit would work for us at our rural location. Long story short, this product has many issues if you have one line of service coming into your...
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1.0
#1038500
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I ordered an Office Ooma and used it for 7 months. I would say I've had a great experience for being a inexpensive IP phone system with some really neat features, up until the end. Called today to cancel service because I'm no longer working remotely for my office and...
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#1033316
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