Product: Ooma Account Clear all filters (7 of 7 reviews match)
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I canceled ooma service 2-3 YEARS ago & they still send emails & call my cell phone claiming they're going to suspend service for late payment! The emails & calls are most common from January - July every year. The phone person, if you talk to them, assures they'll...
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Ooma Account
#1060857
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Finally the only resolution was to file a dispute with my credit card company. Thank goodness they have more clout that I do...they issued me a credit and charged it back to Ooma. My account still says active, so we'll see if I have to do it all over again next month....
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Ooma Account
#928763
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I can't tell you how frustrated I am with Ooma. I have called on at least 4 different occasions to cancel my account. Their MO is to stop charging for a month or so and then they start charging your credit card again. This has happened to me on least 3 occasions. ...
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Anonymous
Brian

Same thing is happening to me. Cancelled over a year ago and started charging me again. Now have to report to my credit card company.

Anonymous
Anonymous

I just found out they are doing the same to me. Jerks! Never Ever Use OOMA or OOMA OFFICE!

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Ooma Account
#848719
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I have been trying to get this company to cancel the server for over 6 months now. When I call they tell me, okay we have cancelled it this time. Then a couple weeks later, they take money out of my credit card for another bill. I had to finally have my credit card...
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Ooma Account
#802977
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I've been trying to cancel Ooma for months now. I've contacted customer service numerous times and each time, they state they've cancelled the service but I continue to get a $5.22 charge every month. The company is extremely dishonest and I would not recommend their...
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Ooma Account
#799657
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Called to cancel in Oct 2013 - they continued to charge me for two more years for taxes - tried to cancel again in Oct 2015 - 40 minute crazy phone call where I was promised a $40 refund, but only if sold my ooma box to someone else - They are really bad. The claim is...
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Anonymous
Anonymous

Well......I was considering ooma but.....lol......nope! I am VERY thankful I came across this complaint post!

Anonymous
Anonymous

Cancel credit card or report it lost, and have the credit card company issue a new one. That stops them cold.Wavhdi

Product
Ooma Account
#740119
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i purchased the ooma service when it first came out. they promised free long distance service when you purchased the pricey unit. i then upgraded to the ooma premier at a substantial additional cost, followed by an upgrade to ooma telo at another substantial cost. i...
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Ooma Account
#482303
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