Not resolved

I ordered an Office Ooma and used it for 7 months.I would say I've had a great experience for being a inexpensive IP phone system with some really neat features, up until the end.

Called today to cancel service because I'm no longer working remotely for my office and was giving total ***. Took me 45 minutes going back and fourth with these people to cancel my service. Very very disappointing. They try and get you to sell it on EBay and make them a new customer, to offering you 60 days of "free" service even if you're not needing it.

Really? Totally horrifying experience and a total time burner. They make you feel like YOU'RE the one doing something wrong. Will never use Office Ooma again.

Not recommended. Spend the money and buy a REAL phone system. Also, fax machines don't work property due to the flux in the IP signal.

Faxes come out garbled most times and not readable..Also goes down often and not really reliable if your running a busy business :)

Review about: Dhgate Customer Care.

Reason of review: Poor customer service.

Had an Experience with Ooma?

Write a review


Terms of Service
Post Comment

You May Also Like

Frontier Communications - Worst customer service, promise and commitments Frontier Communications "One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..." Read more Data Com - Salesforce Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more Comcast - Horrible installation Comcast " employee of Comcast came out and reinstalled the proper way but the damage had been done, both exterior and interior..." Read more My Family Mobile - BEWARE! RIPOFF WARNING!!!!! My Family Mobile "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..." Read more Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more Omni Hotel - AVOID AVOID AVOID AVOID Omni Hotel "NO WELCOME DRINK NO WATER PRESSURE IN THE VILLA MOLD IN THE BATHROOM BLOOD STAINS ON FRESH SHEETS STAINS ON FRESH TOWELS BUGS ALL OVER THE TOILET DINNER RESERVATIONS POLICY..." Read more Procter And Gamble - Car Vent Freshner damaged my Vehicle Procter And Gamble "I just purchased this vehicle on Saturday. Today (Thursday) I put a Febreeze car vent freshener on my front vent at 10:00 am. I got back in my car at..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more