I was referred to OOMA by a close friend, would never have heard of OOMA otherwise. As such we were both to receive a $20 Amazon gift card as a "referral reward".
I made three (3) calls to OOMA to check on the status of the reward. Finally, on the third call I was told that our referral was invalid and no award will be issued, because I didn't use the link in my friend's referral email.
OOMA used this technically to renege on the reward. I asked to speak to a manager in an attempt to persuade her to honor the reward and the best she could do was give my friend and I each a $10 credit on our accounts.
Don't believe them when they say referral reward it is BS.
Product or Service Mentioned: Ooma Referral Program.
Reason of review: Problems with payment.
Monetary Loss: $20.
Preferred solution: I would like my friend and I to receive the additional $10.00 each that we are owed..