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I was referred to OOMA by a close friend, would never have heard of OOMA otherwise. As such we were both to receive a $20 Amazon gift card as a "referral reward".

I made three (3) calls to OOMA to check on the status of the reward. Finally, on the third call I was told that our referral was invalid and no award will be issued, because I didn't use the link in my friend's referral email.

OOMA used this technically to renege on the reward. I asked to speak to a manager in an attempt to persuade her to honor the reward and the best she could do was give my friend and I each a $10 credit on our accounts.

Don't believe them when they say referral reward it is BS.

Product or Service Mentioned: Ooma Referral Program.

Reason of review: Problems with payment.

Monetary Loss: $20.

Preferred solution: I would like my friend and I to receive the additional $10.00 each that we are owed..

Company wrote 0 private or public responses to the review from Apr 09.
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