Ooma
Reviews and Complaints
Website bugs/Poor coding skills
User's recommendation: You will save money on your phone bill, but be prepared to spend some with them on the phone as the new website has some to be desired.
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Verified ReviewerThey scammed my company I do not recommend this company
- Customer service is not helpful
- Scam compamy
- Supervers
Dissatisfied
Note that the $120 Premier Service would have saved me $40 in number porting charges, but it was cheaper to go with paying the number porting and the $5.45 a month for a phone we barely use - all of which was explained to the rep when I ordered the service.
- Could be less expensive than traditional home phone carriers
- Service
- Customer service
- Apparently very hard to get what you order
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid Ooma
Dissatisfied
User's recommendation: Avoid Ooma
Run away fast as you can
DEFINITELY WORST CUSTOMER SERVICE
I ALSO GOT A CALL AT MY SHOP FROM OOMA OFFERING THERE SERVICE I HEARD THEM OUT JUST TO ASK THEM WHY WOULD THEY REACH OUT TO ME TO SELL ME THERE PRODUCT AGAIN BUT CANNOT CALL ME TO RESOLVE ANY ISSUES OOMA IS A JOKE.
- Billing practices
- Taking money from my bank account without permission
- Annoying beeping for non-ooma calls
Preferred solution: Full refund
Cheated by OOMA
- Cancellation scam
Scammers IMO
Number ported but account not canceled but billed, billed, billed
Nothing
- Voice quality of phone service was good
- Billing practices
- Not being able to cancel
- Be careful you have no recourse
Preferred solution: Full refund
They refuse to cancel my service
Inept
Is this a scam
- Service
Preferred solution: Let the company propose a solution
Ooma is evil, pure and simple.
Unauthorized Charges & Unauthorized Account Changes
- Being deceived about what to expect to pay for fees and taxes
- Worst customer services
OOMMA is a cheating company
Preferred solution: Full refund
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These ooma Mxxxxx Fxxxxxx did the same to me. WATCH OUT EVERYONE!!!!